National Car Rental Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

For assistance, contact National Heraklion airport at +30 281 022 6002


Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

 

Business hours:

Sunday

07:30 AM - 22:00 PM

Monday

07:30 AM - 22:00 PM

Tuesday

07:30 AM - 22:00 PM

Wednesday

07:30 AM - 22:00 PM

Thursday

07:30 AM - 22:00 PM

Friday

07:30 AM - 22:00 PM

Saturday

07:30 AM - 22:00 PM

Tips for renting a car from National Rent-A-Car at Heraklion airport

 

  • 1. Early Reservation: Secure the best rates and ensure availability by booking your rental car with National Rent-A-Car in advance. Early reservations often come with discounts.
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  • 2. Check for Promotions: Before finalizing your reservation, explore National Rent-A-Car's official website or other platforms for any ongoing promotions, discounts, or special offers that can help you save on your rental.
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  • 3. Understand Rental Policies: Carefully read and understand National Rent-A-Car's rental policies. Pay attention to fuel charges, mileage limits, insurance coverage, and any additional fees that may apply.
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  • 4. Thorough Vehicle Inspection: Before driving off, conduct a thorough inspection of the rental car for any pre-existing damages. Document any scratches or dents to avoid being held responsible upon return.
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  • 5. Fuel Policy Awareness: Familiarize yourself with National Rent-A-Car's fuel policies. Determine whether the car comes with a full tank and whether you're required to return it in the same condition.
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  • 6. Adhere to Return Time: Stick to the agreed-upon return time to avoid late fees. If your plans change, inform National Rent-A-Car in advance to discuss any necessary adjustments.
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  • 7. Consider Loyalty Programs: Explore National Rent-A-Car's loyalty programs to enjoy benefits like express check-in, priority service, and potential discounts or free rental days.
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  • 8. Save Contact Information: Keep National Rent-A-Car's contact information, including the local office at Heraklion Airport, handy in case you need assistance during your rental period.
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  • 9. Drive Responsibly: Abide by traffic rules and drive responsibly to ensure a safe and enjoyable rental experience. Familiarize yourself with local driving regulations, especially if you are in a foreign country.
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  • 10. Emergency Preparedness: Confirm that the rental car is equipped with emergency essentials like a spare tire, jack, and necessary tools. Familiarize yourself with their location in the vehicle.

 

National Rental Conditions

  • Driver Requirements
 

The minimum rental age is 19 years, and a young driver fee is applicable to drivers under the age of 25. There is no maximum age, and a senior driver fee is not imposed. The driver's license must have been issued by authorized authorities at least 1 year before the date of the commencement of the rental.

  • Deposit and Deductible Policy
 

A deposit will be placed on the customer's credit card and will remain blocked until the end of the rental period. The specific deposit amount is determined at the time of pick-up and varies based on the type of vehicle selected.

 
  • Payment Policy
 

Upon vehicle pickup, customers are required to settle the rental amount and provide a deposit. Payments and deposits can be made using the following methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. Only cards issued in the primary driver's name are accepted.

While cash is an accepted payment method, the Security Deposit amount will be doubled in such cases. When choosing to pay in cash, a debit/credit card issued in the main driver's name is mandatory for security purposes.

It's important to note that Cheques, Diners, Discover, and Prepaid cards are not accepted.



 
  • Optional Extras and Services
 

Additional features such as child safety seats, GPS units, mobility devices, and ski racks may be available. Please indicate your preferences when making a reservation for Rome airport.

 
  • Fuel Policy :
 

The car is supplied with a full tank of fuel and should be returned with an equivalent amount to avoid incurring extra charges.

 

FAQ's

National Rental Services at Heraklion airport FAQs

    The National Rent-A-Car rental site is located at Nikos Kazantzakis Ap, Iraklio 714 08, Greece

    Phone +30 281 022 6002

    Heraklion Airport's National Car Rental typically accepts major credit cards like American Express, Diners Club, MasterCard, and VISA. Furthermore, debit cards issued in the primary driver's name, bearing the MasterCard or VISA logo, are generally recognized.

    The specific deposit requirements at National Car Rental in Heraklion Airport can vary, and it is recommended to directly contact National or refer to the terms and conditions of your rental agreement for the most accurate and current information. Typically, rental car companies, including National, may place a hold or authorization on the renter's credit card for a specific amount as a security deposit. This amount is usually determined at the time of pick-up and may cover potential additional charges such as fuel, damages, or other fees incurred during the rental period. It is advised to inquire about deposit details and associated policies when making your reservation or during the pick-up process.

    Certainly, National Car Rental at Heraklion Airport typically allows for the inclusion of an extra driver. However, there may be specific conditions and fees associated with adding an additional driver. It is advisable to contact National directly or review the terms and conditions of your rental agreement to understand any relevant charges and requirements for additional drivers. In many cases, additional drivers may need to meet specific criteria, such as age and possessing a valid driver's license, and they might be required to be added to the rental agreement during the pickup process.

    Yes. Typical price is €27 per day.

    Feel free to inquire about additional services such as child safety seats, GPS units, and mobility devices. Please let us know your preferences when making your reservation for Heraklion Airport.

    To rent a vehicle from National at Heraklion Airport, you only need a valid driver's license, identification, and a valid credit card to fulfill the necessary deposit.

    On average, a rental car from National Rent-A-Car at Heraklion airport costs €35 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Economy class, exemplified by vehicles like the Economy SUV or similar models, is the rental car type most commonly reserved from National in Heraklion.


     

    Yes

National Return and Extension Policies

    Follow the directions to the Car Rental Center. Upon entering the parking area, kindly park your vehicle beneath the roof at a designated National stall in the return section. A representative will be present at the return point to meet you and conduct a vehicle inspection together.

    Service outside of regular business hours can be arranged upon request and incurs an additional charge. For after-hours service, renters must provide the following information: Flight number, train number. The maximum duration for out-of-hours service is 59 minutes.

    During regular working hours, there is a grace period of 59 minutes where the car is guaranteed for the customer in case of a delayed pick-up.


     

    National provides a grace period of 29 minutes for daily rentals. If the vehicle is returned up to 2 ½ hours after the rental time on the following day, hourly charges apply. If the return exceeds 2 ½ hours, an additional day's charge will be applied. In the case of returns after closing hours, responsibility continues until the vehicle is checked in on the next business day.

    Certainly, extending your National car rental at Heraklion Airport is typically an option if you require the vehicle for a more extended period. However, it is crucial to contact National Rent-A-Car promptly once you realize the need for an extension. To prolong your rental, you can directly reach out to the local National office or use the contact information provided in your rental agreement or reservation confirmation. It's important to be aware that extending the rental duration may incur additional fees, so initiating communication with National in advance is recommended to ensure a smooth process.

    Certainly. Opting for National's one-way rental service allows you to return your rental car to a location different from the initial pickup point. Keep in mind that there might be additional charges, such as a one-time drop fee or mileage fee, based on factors like location, date, and vehicle type. Making a reservation in advance is advisable to secure availability and gain clarity on any associated extra fees. Certain one-way rentals may have specific restrictions, so it's recommended to check these details in advance.


     

    Certainly. Returning a National rental car to a different location, often referred to as a "drop charge" or "intercity fee," may involve additional fees. The exact amount of this fee can vary, emphasizing the importance of thoroughly reviewing pricing details during the booking process to understand any potential extra costs.

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