Hertz Car Rental Information

Pick-up instructions: 

After arriving at the arrivals hall, follow the signs leading to the rental car area. Proceed to the Hertz counter to obtain your rental contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park; there is no need for a shuttle.

 

You can contact Hertz Heraklion airport location at +30 281 033 0452

 

Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from Hertz Rent-A-Car at Heraklion airport

  • 1. Early Booking: Secure better rates and ensure vehicle availability by booking your rental car with Hertz well in advance. Early reservations often come with discounts.
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  • 2. Check for Special Offers: Before finalizing your reservation, check Hertz's official website or other platforms for any ongoing promotions, discounts, or special offers that can help you save on your rental.
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  • 3. Understand Rental Policies: Carefully read and understand Hertz's rental policies, including details on fuel charges, mileage limits, insurance coverage, and any additional fees that may apply.
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  • 4. Thorough Vehicle Inspection: Before driving off, conduct a thorough inspection of the rental car for any pre-existing damages. Document any scratches or dents to avoid being held responsible upon return.
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  • 5. Fuel Policy Awareness: Familiarize yourself with Hertz's fuel policies. Determine whether the car comes with a full tank and if you're required to return it in the same condition.
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  • 6. Adhere to Return Time: Stick to the agreed-upon return time to avoid late fees. If your plans change, inform Hertz in advance to discuss any necessary adjustments.
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  • 7. Loyalty Programs: Consider enrolling in Hertz's loyalty programs to enjoy benefits like expedited check-in, priority service, and the potential to earn free rental days or upgrades.
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  • 8. Keep Contact Information Handy: Save Hertz's contact information, including the local office at Heraklion Airport, in case you need assistance during your rental period.
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  • 9. Safe Driving Practices: Obey traffic rules and drive responsibly to ensure a safe and enjoyable rental experience. Familiarize yourself with local driving regulations, especially if you are in a foreign country.
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  • 10. Emergency Preparedness: Confirm that the rental car is equipped with emergency essentials like a spare tire, jack, and necessary tools. Familiarize yourself with their location in the vehicle.

Hertz Rental Conditions
 

  • Driver Requirements

    Drivers must be at least 18 years old to operate a Hertz car at Heraklion Airport. Customers aged 21-24 may be subject to specific charges and restrictions based on car class. A valid driver's license must be presented, and it should be issued in the name of the primary renter.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card until the conclusion of the rental period. The precise deposit amount is established during pickup, contingent on the type of vehicle. Young drivers may be subject to a higher deductible/excess.
 
  • Payment Policy

    At the time of pickup, customers must settle the rental amount and provide a deposit. Deposits can be made using the following methods: Diners, MasterCard credit card, VISA credit card, American Express credit card. For the Luxury, Premium, Cabrios, and Special car group, a minimum of two credit cards issued in the main driver's name is required. All credit cards must be equipped with CHIP and PIN verification; those without this capability will not be accepted. Only cards issued in the main driver's name are permissible. Visa Electron, Maestro, PayPal, and Prepaid cards are not accepted.
 
  • Optional Extras and Services

    Various special equipment options are offered, including a GPS navigation system, baby seat (up to 1 year), child seat (2-4 years), booster seat (4-10 years), and Wi-Fi. Prices for these add-ons are available on the booking page. Additional drivers can be added, but each will result in an additional fee. Both Young Driver and Additional Driver fees apply to young additional drivers. All drivers must be present during vehicle pickup and provide valid documentation. The first additional driver is included at no extra cost.
 
  • Fuel Policy

    The vehicle is supplied with a full tank of fuel, and it should be returned with the same amount to avoid additional charges. Alternatively, the renter has the option to purchase a full tank of fuel at the beginning of the rental and return the tank empty.

    For electric vehicles, they must be returned with the same battery charge as at the time of pickup to avoid additional charges (calculated on a per kWh basis). An additional administrative fee will be levied if a vehicle is returned with less than a 20% remaining battery charge.

FAQ's

Hertz Rental Services at Heraklion airport FAQs

    The Hertz Rent-A-Car rental site is located at Airport "Kazatzakis, Heraklion, Nea Alikarnassos 716 01, Greece

    Phone: +30 281 033 0452

    Certainly, Hertz car rentals typically welcome both credit and debit cards, with specific guidelines in place. When using a debit card, it is usually necessary to provide evidence of a corresponding return airline flight and present two valid forms of identification. Debit cards may also be accepted if they are linked to your Gold Plus Rewards profile or for Insurance Replacement rentals. Regardless of the card used for the reservation, you have the flexibility to make the payment with a debit card at the conclusion of your rental.

    Certainly, Hertz car rentals at Heraklion Airport usually require a deposit. The specific deposit amount is determined during pickup and may vary based on the selected vehicle type. This deposit is typically held on the customer's credit or debit card as a precautionary measure and is refunded upon the conclusion of the rental period, provided there are no additional charges or damages. It is advisable to check with the particular Hertz location at Heraklion Airport for accurate and up-to-date information on deposit policies.

    Hertz offers the Loss Damage Waiver (LDW) as a solution to address concerns related to vehicle damage. Opting for LDW ensures that you are not held accountable for any damage or loss to the Hertz car, with the exception of prohibited use. If you decide to decline LDW, you take on the responsibility for damage, theft, vandalism, collisions, fires, or natural events, regardless of fault.

    Indeed, including an additional driver in Hertz car rentals at Heraklion Airport is typically permitted. However, specific conditions and fees may apply to this option. It is essential to directly communicate with the Hertz location at Heraklion Airport and understand their policies regarding additional drivers. In many cases, the primary renter's spouse or domestic partner may be allowed as an additional driver without incurring extra charges, while other additional drivers may involve additional fees. Always inquire about any fees and requirements related to adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €27 per day.

    When renting a car from Hertz at Heraklion Airport, you can customize your rental experience by opting for additional amenities such as child seats or GPS navigation systems, each incurring an extra daily charge. Additionally, you have the flexibility to customize your insurance coverage with various plans, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.

    To secure a Hertz car rental at Heraklion Airport, you generally require the following documents: a valid driver's license, a credit card, the reservation confirmation, proof of identification, and flight information if applicable.

    On average, a rental car from Hertz Rent-A-Car at Heraklion airport costs €45 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Economy class, represented by vehicles such as the Economy SUV or similar models, is the most commonly reserved type of rental car from Hertz in Heraklion.

    Yes

Hertz Return and Extension Policies

    The designated drop-off location for your Hertz rental car at Heraklion Airport is typically the same place where you picked up the vehicle. Most car rental companies, including Hertz, have assigned drop-off areas or rental car return lots at the airport. Follow the signs indicating "Car Rental Return" or "Rental Car Drop-off" to locate the appropriate area.

    Service outside of regular business hours is available upon request and incurs an additional charge. The grace period, during regular working hours, when the car is still guaranteed for the customer, in case of a delayed pick-up, is 29 minutes.

    Hertz's policy for late returns at Heraklion Airport incorporates a 29-minute grace period, exempt from charges for delays. If the car is returned within 2 ½ hours after the scheduled pick-up time, hourly charges will apply. Going beyond this timeframe by more than 2 ½ hours will result in Hertz charging an additional day of rental.

    Certainly, just reach out to their reservation hotline and request to extend your rental.

    Depending on your vehicle category and travel route, you may have the option to return your Hertz car to a different location. It's important to note that there might be a One Way Fee associated with this choice, so it's advisable to discuss this with the car rental service before confirming your reservation.

    Yes

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