Enterprise Car Rental Information

Pick-up instructions: 

Upon arriving at the arrivals hall, please proceed by following the signs leading to the rental car area. Visit the counter to obtain your rental contract, and then follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle service required.

 

You can contact Enterprise Heraklion airport location at  +30 281 022 6002

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Drop-off instructions: Please clarify Drop-off instructions with Enterprise upon Pick-up.


Business hours:

Sunday

07.30 AM - 22:00 PM

Monday

07.30 AM - 22:00 PM

Tuesday

07.30 AM - 22:00 PM

Wednesday

07.30 AM - 22:00 PM

Thursday

07.30 AM - 22:00 PM

Friday

07.30 AM - 22:00 PM

Saturday

07.30 AM - 22:00 PM

Tips for renting a car from Enterprise Rent-A-Car at Heraklion Airport

 

 

  • 1. Book in Advance: Secure your rental car by booking in advance. This not only ensures availability but may also offer better rates, especially during peak travel times.
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  • 2. Check Online Promotions: Explore Enterprise's official website or other online platforms for special promotions and discounts. Online bookings often come with exclusive deals.
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  • 3. Join Enterprise Plus: Consider joining Enterprise Plus, Enterprise's loyalty program. Members may enjoy benefits such as faster check-ins, the ability to choose their own vehicle, and the opportunity to earn rewards.
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  • 4. Understand Rental Agreement: Read and understand the terms and conditions of the rental agreement. Pay attention to policies on fuel, mileage limits, and any additional fees that may apply.
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  • 5. Inspect the Car Thoroughly: Before driving away, inspect the rental car for any existing damage. Ensure that all scratches or dents are documented in the rental agreement to avoid disputes during the return.
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  • 6. Consider Fuel Options: Understand Enterprise's fueling policy. Some companies offer options to prepay for a full tank of gas, while others require you to return the car with the same fuel level.
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  • 7. Age and License Requirements: Be aware of Enterprise's age requirements for renting a car. Confirm that you meet the minimum age and inquire about any additional fees for drivers under a certain age.
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  • 8. Check for Additional Services: Inquire about additional services Enterprise provides, such as GPS rental, child safety seats, or other amenities that may enhance your journey.
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  • 9. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. Enterprise may charge additional fees for late returns.
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  • 10. Save Contact Information: Keep Enterprise's contact information, including the local Heraklion Airport office and any emergency numbers, easily accessible during your trip.
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  • 11. Check Insurance Coverage: Review the insurance options offered by Enterprise. Check whether your personal car insurance or credit card provides coverage for rental cars to avoid unnecessary additional expenses.

Enterprise Rental Conditions

 
  • Driver Requirements

    The minimum age for renting is 18 years, and drivers under the age of 21 are subject to a young driver fee. The maximum rental age is 70 years, and no senior driver fee is applied. The driver's license must be issued by authorized authorities at least 1 year before the date of the commencement of the rental.
 
  • Insurance

    Every supplier places a premium on financial stability to ensure the delivery of premium car rental services with valid insurance. Enterprise reserves the right to reject your request in the absence of valid insurance. Nevertheless, there are instances where an insurance protection plan may not be obligatory:
 
  • If you already possess initial coverage applicable to international pickups and the chosen car type/class.
  • When your credit card provider extends an additional insurance option, affording coverage for both yourself and rental cars abroad.
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  • Deposit 

    A deposit will be temporarily held on the customer's credit card until the conclusion of the rental period. The specific amount of the deposit is determined at the time of pickup and varies based on the type of vehicle chosen.
 
  • Payment Policy

    At the time of pickup, customers must settle the rental amount and provide a deposit. The accepted payment methods include Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. However, payment and deposit can be made exclusively with the following methods: Diners, MasterCard credit card, VISA credit card, and American Express credit card.
 
  • Optional Extras and Services

    Enterprise at Heraklion Airport provides additional services such as child seats, GPS systems, and ski racks, each with an associated daily fee. Although these optional extras can be chosen when making a reservation, it's important to emphasize that they are not included in the standard rental cost. Payments for special equipment are handled at the rental desk and are processed in the local currency (euros).
 
  • Fuel Policy 

    The rental vehicle comes with a full tank of fuel and should be returned with the same level to avoid any additional charges. 

FAQ's

Enterprise Rental Services at Heraklion airport FAQs

    The Enterprise Rent-A-Car rental site is located at Heraklion International Airport, Nea Alikarnassos 716 01,  Greece

    You can contact this location at +30 281 022 6002

    Certainly, Enterprise car rentals at Heraklion Airport typically accept both credit and debit cards. Debit cards with VISA, MasterCard, or Discover logos are generally recognized, while prepaid cards or non-credit cards without these specific logos may not be accepted. It's essential to confirm the payment policies with the specific Enterprise branch at Heraklion Airport, as they may vary. Additionally, using a debit card for payment may be subject to specific conditions, such as presenting a return ticket and ensuring that the address matches the information on the driver's license.

    Yes, car rental companies, including Enterprise, often require a deposit or hold on a credit/debit card when you rent a car. The specific deposit amount can vary based on factors such as the type of vehicle, rental duration, and the rental company's policies.

    Certainly, Enterprise car rentals at Heraklion Airport typically permit the inclusion of an additional driver. However, there may be particular conditions or fees linked to adding an extra driver. For precise and current details regarding policies, requirements, and any applicable charges for additional drivers, it is recommended to inquire directly with the specific Enterprise branch at Heraklion Airport or review their official terms and conditions.

    Yes, if you want to have an additional driver, it will cost you €27 per day

    Typically, when renting a car from Enterprise in Heraklion or any other location, you have the opportunity to choose a vehicle based on availability within the category you've reserved. Enterprise usually provides a selection of cars within the category you booked (e.g., economy, compact, intermediate, etc.).

    Enterprise car rentals at Heraklion Airport offer supplementary services, including child seats, GPS systems, and ski racks, which can be obtained for an additional daily fee. It's worth emphasizing that snow chains are not available for rental, as the vehicles are equipped with all-season tires.

    To secure a car rental from Enterprise or any other car rental company at Heraklion Airport, you generally require the following documentation: a valid driver's license, a credit card, your passport or national ID, the rental voucher or reservation confirmation, and information for any additional drivers.

    On average, a rental car from Enterprise Rent-A-Car at Heraklion airport costs €20 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Compact class, represented by vehicles like the Volkswagen Golf or similar models, is the most commonly reserved type of rental car from Enterprise Rent-A-Car at Heraklion Airport.

    Yes

Enterprise Return and Extension Policies

    The drop-off location for your Enterprise rental car at Heraklion Airport is typically the same as the pick-up location, which is the Enterprise rental car facility at the airport. The rental car return area is commonly located within the airport premises, and there should be clear signage directing you to the designated drop-off area.

    Service outside of regular business hours can be arranged upon request and is subject to an additional charge. There is no grace period during regular working hours, and if the customer is late for pickup, the car is no longer guaranteed.

    In the event that you need to return your Enterprise rental car late at Heraklion Airport, it is imperative to promptly get in touch with the designated Enterprise office at the airport. Swiftly communicating the delay is essential. The rental car company is likely to have specific guidelines and procedures for late returns, and they will offer instructions on the necessary actions to be taken.

    Certainly, extending your Enterprise car rental at Heraklion Airport is typically feasible if you require the vehicle for a more extended period. It's crucial to be aware that availability and additional charges may apply for the extension. To prolong your rental, you have the option to directly reach out to the Enterprise office at Heraklion Airport or utilize the online platform through which you initially made your reservation.

    Certainly, you have the option to pick up an Enterprise vehicle at Heraklion Airport and return it to a different location. However, it's crucial to note that extra charges may be incurred, such as a one-time drop fee or mileage charge. Additionally, the rate for one-way rentals may be higher when compared to returning the vehicle to its original location.

    Indeed, returning an Enterprise rental car to an alternative location might lead to additional costs, encompassing a one-time drop fee, mileage charges, or an increased rental rate for one-way rentals.

    Typical price range from €50 to €100

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