Dollar Car Rental Information

Pick-up instructions: Upon arrival at the airport, proceed to the rental car counter in the arrivals hall to obtain your contract. Follow the provided instructions to access your vehicle in the second-floor rental car park—no shuttle is necessary.

 

For assistance, contact Dollar Heraklion airport at +30 281 110 0016


Drop-off instructions: Please clarify Drop-off instructions with Dollar upon Pick-up.

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from Dollar Rent-A-Car at Heraklion airport

 

  • 1. Early Booking: Secure the best rates and ensure availability by booking your rental car with Dollar Rent-A-Car in advance. Early reservations often come with discounts.
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  • 2. Check for Promotions: Before finalizing your reservation, check Dollar Rent-A-Car's official website or other platforms for any ongoing promotions, discounts, or special offers that can help you save on your rental.
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  • 3. Understand Rental Policies: Carefully read and understand Dollar Rent-A-Car's rental policies. Be aware of fuel charges, mileage limits, insurance coverage, and any additional fees that may apply.
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  • 4. Thorough Inspection: Before driving off, conduct a thorough inspection of the rental car for any pre-existing damages. Document any scratches or dents to avoid being held responsible upon return.
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  • 5. Fuel Policy Awareness: Familiarize yourself with Dollar Rent-A-Car's fuel policies. Determine whether the car comes with a full tank and whether you're required to return it in the same condition.
     
  • 6. Adhere to Return Time: Stick to the agreed-upon return time to avoid late fees. If your plans change, inform Dollar Rent-A-Car in advance to discuss any necessary adjustments.
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  • 7. Consider Loyalty Programs: Explore Dollar Rent-A-Car's loyalty programs to enjoy benefits like express check-in, priority service, and potential discounts or free rental days.
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  • 8. Save Contact Information: Keep Dollar Rent-A-Car's contact information, including the local office at Heraklion Airport, handy in case you need assistance during your rental period.
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  • 9. Drive Responsibly: Abide by traffic rules and drive responsibly to ensure a safe and enjoyable rental experience. Familiarize yourself with local driving regulations, especially if you are in a foreign country.

    10. Emergency Preparedness: Confirm that the rental car is equipped with emergency essentials like a spare tire, jack, and necessary tools. Familiarize yourself with their location in the vehicle.

Dollar Rental Conditions

  • Driver Requirements

    Drivers must be at least 18 years old to operate a Dollar car at SPU Airport, Croatia. Customers aged 21-24 may be subject to specific charges and car class restrictions.

    A valid driver's license must be presented, and it must be issued in the name of the primary renter.
 
  • Deposit and Deductible Policy

    A deposit will be charged to the customer's credit card, and it will be held until the rental period concludes. The specific deposit amount is established during the pickup process and depends on the selected vehicle type.
 
  • Payment Policy

    At the time of pickup, customers are required to make payments for both the rental amount and a deposit. Payment and deposit can be made using the following methods: Diners, JCB, MasterCard credit card, VISA credit card, and American Express credit card.

    Accepted payment methods include Cash, Diners, Debit cards, JCB, Prepaid cards, MasterCard credit card, VISA credit card, and American Express credit card. Only cards issued in the main driver's name are accepted.

    The credit card must be valid for a period of 3 months from the start of the rental.
 
  • Optional Extras and Services

    Dollar offers supplementary services for car rentals at Heraklion Airport, such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. Customers can request these services during the reservation process, and an extra daily fee will be incurred. Payment for these additional services is processed in the local currency at the rental desk.
 
  • Fuel Policy

    The vehicle comes with a specified amount of fuel and should be returned with an equivalent amount to prevent incurring additional charges.

FAQ's

Dollar Rental Services at Heraklion airport FAQs

    The Dollar Rent-A-Car rental site is located at AIRPORT DESK ARRIVALS HALL, Iraklio 714 08, Greece

    Phone: +30 281 110 0016

    Yes, Dollar Rent-A-Car at Heraklion Airport accepts both credit and debit cards, subject to specific conditions. Debit cards are welcome when issued by a bank as either a MasterCard or VISA and are in the primary driver's name. When utilizing a debit card, a deposit will be charged, and there may be associated transaction fees. The maximum allowed rental duration when using a debit card is 28 days, and prepaid and electronic cards are not accepted. It's important to be aware that a temporary fuel deposit may be placed on the primary driver's credit card to cover expenses related to the fuel policy.

    Yes, when obtaining a car rental at Heraklion Airport from Dollar Rent-A-Car, a deposit is generally necessary. This deposit serves as a precautionary measure, aiming to cover possible additional charges such as fuel, damages, or other fees that may arise throughout the rental period. The exact deposit amount is subject to variation and is typically established during the vehicle pick-up process. It is advisable to thoroughly examine the terms and conditions outlined in your rental agreement or reach out to Dollar directly for precise information concerning the deposit requirement at Heraklion Airport.

    Yes, Dollar Rent-A-Car at Heraklion Airport typically allows the inclusion of an extra driver. However, there might be particular terms and fees related to adding an additional driver. It's crucial to verify directly with the Dollar location at Heraklion Airport and familiarize yourself with their policies regarding extra drivers. In numerous instances, the primary renter's spouse or domestic partner may be eligible as an additional driver at no additional cost, while charges may apply for other additional drivers. Always inquire about fees and prerequisites associated with adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €27 per day.

    Dollar at Heraklion Airport offers extra amenities such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes to enhance your rental experience. You can select these optional features during the reservation process, with an additional daily charge applied. Payment for these services is processed in the local currency at the rental desk.

    To obtain a car rental from Dollar at Heraklion Airport, you need a valid driver's license, a photo ID (such as a passport or national ID), and a primary credit or debit card in your name, with a credit limit or funds adequate for the transaction.

    On average, a rental car from Dollar Rent-A-Car at Heraklion airport costs €57 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Economy class, represented by vehicles like the Economy SUV or similar models, is the rental car type most commonly reserved from Dollar in Heraklion.

    Yes

Dollar Return and Extension Policies

    To return your rental car at Heraklion Arlanda Airport, please follow the signs for 'Car Rental Return' to reach the designated parking facilities. After parking the vehicle in the assigned spot, proceed to the rental car offices' counter for further assistance.

    The grace period, during regular working hours, for guaranteed availability of the car for the customer in case of a late pickup is 60 minutes.

    Late fees will apply if you return your Dollar rental car after the scheduled time. If you do not inform Dollar of the delay at least 24 hours before the designated return time, a distinct Late Return Fee will be imposed. It's important to note that this fee is separate from any adjustments to the rental rate due to the extension. To avoid incurring these additional charges, it is essential to notify Dollar in advance.

    Yes, you can usually prolong your Dollar car rental at Heraklion Airport if you require the vehicle for an extended period. It is recommended to promptly contact Dollar Rent-A-Car once you decide to extend the rental. You can inquire about the procedure, confirm the availability of the vehicle, and discuss any potential additional charges or modifications to the rental agreement.

    Returning a Dollar rental car to an alternate location at Heraklion Airport, referred to as a one-way rental, is potentially available, contingent upon the specific guidelines of Dollar Rent-A-Car and the availability of such services at the Heraklion Airport branch. To ascertain whether one-way rentals are permitted and to obtain details regarding any associated fees or requirements, it is advisable to directly contact Dollar Rent-A-Car. You can reach their customer service for information or refer to their official website to review the rental policies applicable at the Heraklion Airport facility.

    Yes. Typical price is €50 per day.

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