FAQ's

Alamo Rental Services at Heraklion airport FAQs

Where is the Alamo car rental counter situated at Heraklion airport?

The Alamo Rent-A-Car rental site is located at  Nikos Kazantzakis Ap, Iraklio 714 08, Greece

Phone:  +30 281 022 6002

Does Alamo car rentals accept both credit and debit cards?

Certainly, Alamo car rentals welcome both credit and debit cards; however, it is important to be attentive to specific conditions and requirements. It is crucial to thoroughly examine their policies, especially when choosing a debit card, as there may be additional criteria, particularly at airport locations. Alamo outlets accept major credit cards such as Mastercard, VISA, American Express, and Discover Network.

Does Alamo require a deposit?

Certainly, when securing a car rental at Heraklion Airport with Alamo, it is customary to provide a deposit. The specific deposit amount may vary based on factors such as the type of vehicle, rental duration, and other relevant considerations. Normally, the deposit is secured through a pre-authorization hold on your credit or debit card, serving as a precautionary measure for potential additional charges such as fuel, damages, or other fees accrued during the rental period. The deposit is typically released upon the vehicle's return, provided there are no outstanding charges.

Does Alamo car rentals at Heraklion airport allow an additional driver?

Certainly, Alamo car rentals at Heraklion Airport typically allow the inclusion of an extra driver. However, there might be specific conditions and charges associated with adding additional drivers. It is essential to confirm the policies related to extra drivers by reaching out to the designated Alamo location at Heraklion Airport. In many cases, the primary renter's spouse or domestic partner may be added as an extra driver at no extra cost, but charges could apply for other additional drivers. Always inquire about fees and requirements concerning additional drivers when making your reservation or during the vehicle pickup process.

Are there any additional fees for adding an extra driver to an Alamo rental at Heraklion airport?

Certainly, adding an extra driver to an Alamo rental at Heraklion Airport may incur additional fees. The fees and policies related to additional drivers can vary between locations and are subject to potential updates. 

Typical price is €27 per day.

Am I able to pick my own Alamo car rentals in Heraklion, or will I be assigned a vehicle by the company?

Usually, when securing a car rental from Alamo in Heraklion, you can select a particular vehicle from the choices within the category you've reserved. Alamo typically furnishes details about the available cars, including their make, model, and features.

Nevertheless, the accessibility of specific models might be influenced by factors like demand, the time of booking, and the rental location. If you have preferences or specific criteria, it's recommended to communicate them during the reservation process or reach out directly to the Alamo branch to inquire about your options.

What amenities do Alamo car rentals at Heraklion airport offer?

Alamo car rentals at Heraklion Airport offer extra services like child seats, GPS systems, and ski racks, all of which are accessible for an added daily fee.

What type of documentation is required to rent Alamo car rentals at Heraklion airport?

To rent Alamo car rentals at Heraklion Airport, you typically need the following documentation: Valid Driver's License, Credit Card, Reservation Confirmation, Passport or National ID, Additional Drivers' Information.

How much does it cost to rent a car from Alamo Rent-A-Car at Heraklion airport?

On average, a rental car from Alamo Rent-A-Car at Heraklion airport costs €19 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

What is the most popular rental car from Alamo Rent-A-Car at Heraklion airport?

The Economy class, exemplified by vehicles like the Chevrolet Spark or similar models, is the most commonly reserved type of rental car from Alamo at Heraklion Airport.

Does Alamo Rent-A-Car offer shuttle or airport pick-up services from Heraklion airport (Heraklion)?

Yes

Alamo Return and Extension Policies

Where do I drop off My Alamo rental car at Heraklion airport?

The drop-off location for your Alamo rental car at Heraklion Airport is typically the same as the pick-up location, which is the Alamo rental car facility at the airport. The rental car return area is usually located within the airport premises, and there should be clear signage directing you to the designated drop-off area.

To ensure a smooth return process, follow the signs leading to the rental car return area and park your vehicle in the designated Alamo parking spaces. Be sure to remove all personal belongings from the car and adhere to any specific return instructions provided by Alamo.

Can I drop off the Alamo rental car at Heraklion airport after business hours?

Requests for service outside regular business hours can be accommodated, subject to an additional charge. The grace period for customer pick-up, during standard working hours, is set at 0 minutes, ensuring the car is guaranteed for the customer even if there is a delay.

What if I need to return my Alamo rental car late?

In the event that you anticipate returning your Alamo rental car late at Heraklion Airport, it is vital to promptly get in touch with the designated Alamo location. Informing them of the delay is crucial since returning a rental car after the agreed-upon time often incurs additional charges, given that rental companies typically charge on a per-day basis.

Can I extend my Alamo car rental if I need the car longer?

Certainly, in the majority of situations, you can extend your Alamo car rental if you require the vehicle for a more extended period at Heraklion Airport. It's essential to recognize that extending your rental is contingent upon availability, and there might be additional charges for the extra rental days.

Can I return the Alamo rental car to a different location?

Certainly, you have the choice to rent an Alamo vehicle at Heraklion Airport and return it to an alternate location. However, it's crucial to be aware that there could be additional charges associated with selecting this option.

Are there any additional fees or charges for returning the Alamo rental car to a different location?

Yes, returning an Alamo rental car to a different location may incur extra fees such as a one-time drop charge, mileage charges, or a higher rental rate for one-way rentals.

Typical price range from €50 to €100